How Uber Freight handled shifts in demand during the pandemic

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Roughly 80% of all cargo in the U.S. is transported by the 7.1 million people who drive flatbed trailers, dry vans, and other heavy lifters for the country’s 1.3 million trucking companies. The trucking industry generates $726 billion in revenue annually and is forecast to grow 75% by 2026. Even before the pandemic, last-mile delivery was fast becoming the most profitable part of the supply chain, with research firm Capgemini pegging its share of the pie at 41%.

To tap into this, in 2017 Uber launched Uber Freight, the company’s grab at the $8.1 trillion global logistics transport industry. Uber Freight connects